Refunds & Returns Policy for MagnetizeYourDreamLife.com
Effective Date: June 29, 2024
Welcome to MagnetizeYourDreamLife.com, operated by The Magic Within. We strive to provide high-quality digital products and exceptional customer service. This Refunds & Returns Policy outlines the process, conditions, and timeframes for requesting a refund for our digital products.
1. Overview
Given the nature of our digital products, we offer a fair and transparent refund policy to ensure customer satisfaction while protecting our business interests. Please read this policy carefully to understand your rights and our obligations.
2. Digital Products Covered
This policy applies to all digital products sold on MagnetizeYourDreamLife.com, including but not limited to online training programs, e-books, and coaching sessions.
3. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- Purchase Date: Refund requests must be made within 30 days of the original purchase date.
- Usage: You must not have consumed or downloaded more than 25% of the digital content. For online courses, this means not completing more than 25% of the course content.
- Technical Issues: If you experience technical issues that prevent you from accessing the product, you must provide proof of the issue and allow us to attempt to resolve it.
4. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- Change of Mind: Refunds are not issued for changes of mind after purchase.
- Improper Use: Refunds are not available for products that have been used improperly or against our terms of service.
- Partial Refunds: Partial refunds are not issued unless a technical issue only affects part of the product.
5. How to Initiate a Refund
To request a refund, follow these steps:
- Contact Customer Support: Email us at tmw.coach@gmail.com with your order number, the product name, and the reason for the refund request.
- Provide Details: Include any relevant details, such as screenshots of technical issues or other information that supports your request.
- Wait for Response: Our customer support team will review your request and respond within 7 business days.
6. Refund Process
If your refund request is approved:
- Refund Method: The refund will be processed to the original payment method used for the purchase.
- Processing Time: Refunds will be processed within 14 business days of approval. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
7. Contact Information
For any questions or concerns about this Refunds & Returns Policy, please contact us at:
The Magic Within
Email: tmw.coach@gmail.com
Address: RR#1 Sundridge, ON, Canada P0A1Z0
8. Changes to This Policy
We reserve the right to update or modify this Refunds & Returns Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed of any updates.
Thank you for choosing The Magic Within. We appreciate your business and are committed to providing quality digital products and excellent customer support.